At Wixy Wash, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile application, or services.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal details such as name, phone number, email address, and address.

  • Payment details for processing transactions (we do not store sensitive payment information).

  • Service-related details like pickup/delivery location, preferred time slots, and order history.

  • Technical information such as device type, IP address, and browsing behavior for service improvement.

2. How We Use Your Information

Your information is used to:

  • Provide and manage our car wash and laundry services.

  • Process payments and maintain transaction records.

  • Communicate service updates, promotions, and customer support.

  • Improve our website, services, and customer experience.

  • Ensure safety, fraud prevention, and compliance with legal requirements.

3. Sharing of Information

We do not sell or rent your personal information. Data may be shared only with:

  • Trusted third-party partners who assist in payment processing or service delivery.

  • Legal authorities if required by law or to protect our rights and safety.

4. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we encourage you to safeguard your login details.

5. Cookies and Tracking

Our website may use cookies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion of your data (subject to legal and service obligations).

  • Opt out of promotional communications at any time.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.